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Business
Interruption Insurance
Most businesses carry "fire insurance," as it is
commonly called (though fire is just one of many perils covered by business
insurance policies. Such insurance is usually required in order to get a
mortgage on a building or to secure a loan using property as collateral.
However, it is estimated that between one-third and one-half of all businesses
have no business interruption insurance.
A major reason that many businesses don't survive a serious
loss is the lack of business interruption insurance. What is business
interruption insurance and why is it needed? As an analogy, most individuals
need at least three types of personal insurance. First, they need life
insurance in case they meet an untimely demise. Second, they need medical
insurance in case they have an extended illness or injury. Third, they need
disability income insurance to offset their lost income while ill or
recuperating from injury.
A business also needs these same three types of insurance
coverages. The first two are provided by commercial property insurance which,
like life insurance, pays for direct damage to property if it is totally
destroyed by a covered peril. Like medical insurance, commercial property
insurance also pays for the cost to repair the property if it is only damaged
and not completely destroyed.
The insurance coverage that is often overlooked is business
interruption insurance which is comparable to disability insurance in that it
pays for the business's loss of profit and expenses that continue while the
business is not fully operational during repair or relocation following a
loss. Almost half of all businesses that experience a serious loss never
reopen their doors and over one-fourth of those that do, close within 3 years.
Again, a major factor in such business failures is the lack of adequate
business interruption insurance.
Business income insurance covers three types of losses or
expenses that occur while the business's operations are interrupted or
curtailed: (1) loss of profits, (2) continuing expenses, and (3) extra
expenses. In addition to its loss of profits, a business must continue to pay
some bills whether its doors are open or not. Some businesses will incur extra
expenses in order to remain open at a temporary location. Business
interruption insurance pays for these losses and costs.
Business interruption insurance is offered within two major
types of business insurance packages. First, half or more of all businesses
are eligible for "Businessowners" policies. These are package
policies that incorporate many of the most commonly needed insurance
coverages. Most "BOP" policies, as they are often called, include
business interruption insurance without any specific dollar limit, but rather
a time limit which is typically 12 months. Following major disasters, a year's
worth of virtually unlimited coverage can mean the difference between survival
and business failure. Unfortunately, not all businesses are eligible for a BOP
policy, not is it appropriate for all businesses.
BOP policies are typically limited to smaller, low-hazard
retail or service businesses. Other businesses are usually insured under a
Commercial Package Policy, or "CPP." These packages are much more
flexible than BOPs because they include many optional coverages not available
under a BOP policy. A downside, though, is that the coverages built into a BOP
policy must be added separately in a CPP.
Business interruption insurance is a good example of such a
coverage. Unlike a BOP policy where there is a time limit rather than a dollar
limit, under a CPP, there is a dollar limit but no time limit for business
interruption insurance. The biggest problem with this approach is that many
business owners grossly underestimate the amount of coverage they need during
the coming year.
To determine the proper limit, the business owner must
determine, in the event of a total loss, how long it would take to rebuild or
relocate and restore operations to their pre-loss level. Next, he or she must
determine what would be the worst time of year for such a loss to occur, how
much profit would be lost, and what expenses would continue or increase during
that specific time period.
If the business is new or rapidly growing, the business owner
can easily underestimate the amount of insurance needed and, as a result,
incur penalties for underinsurance built into the policy. For situations like
this, business interruption insurance often includes options that eliminate to
some extent, and for a price, the underinsurance penalties in the policy,
though the limit itself may still be inadequate .
Also, keep in mind that, after the business reopens its doors
after several months, the level of business will almost certainly not be the
same. However, business income insurance normally stops as soon as the
business is fully operational again, regardless of the income stream at that
time. Therefore, the business owner may need to purchase what is called an
"extended period of indemnity" coverage. This pays the difference
between what the business would have earned if it had never had a loss and its
actual depressed income stream while it rebuilds its customer base.
One of the reasons some business owners don't purchase this coverage is
because, as you can see, it can get rather complicated. That's why it is
important to seek the counsel of a good independent insurance agent who is
experienced in placing commercial insurance.
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What
You Don't Know About Renters Insurance
While "expert" sites are proliferating on the net,
it pays to get advice from real subject experts. Below is a question and
answer provided at a well-known consumer insurance web site. Compare their
response to the question to that of some of our faculty.
Here's the question posed on the web site:
"I was a renter in the same residence for nine years, and
had an accidental fire which severely damaged one room. Not only did our
landlords ask us to leave, but now their insurance company is coming after us
for the claim. (We received none of this money, by the way.) We did not have
renters insurance, which I am being led to believe would not have covered the
dwelling, only the contents or my personal belongings. I have never heard of
this, and I haven't recovered from my own losses. What are my rights and what
can I do to stop this?"
Now, here's the "answer" posted on the web site:
"You're right in believing that renters insurance only
would have covered your personal belongings. Insurance for the structural
space you are living in should be covered under your landlord's policy. Even
if your landlord has not purchased landlords insurance, this does not mean
that liability lies with you. According to [Here the site names an insurance
company that shall remain anonymous (despite their indirect connection to
Peter Sellers) because we can't believe that someone there actually said this.
- Ed.], the fact that you do not own the property means that you are not
legally liable for damage done to it. You should ask your landlord's company
to give you the rule in writing that allows them to come after you for
payment.
Disclaimer: We are consumer journalists, not financial
planners or insurance brokers. So, while we try our best to answer your
questions, nothing we say should be interpreted as a recommendation to buy or
sell any insurance product, or to provide other financial or legal
advice."
IIAAVU Faculty Responses
To quote Perry White of the Daily Planet, "Great Caesar's
ghost!!!" Imagine the potential liability of an insurance agent if he/she
gave this kind of advice! They have a disclaimer (see above) that they are
only consumer journalists...if so, why not stick to consumer issues as opposed
to technical advice? Makes you wonder if some states would prohibit this as an
unlicensed activity...either insurance or law. In any case, several of our
faculty members couldn't resist writing to the "journalist." Below
are their emails (edited so as to violate any community decency
standards)...note that the last one reveals a critical renter's policy
coverage that's often overlooked.
It's clearly possible that if she had purchased a homeowners
(renters) policy on her belongings, the policy would have also responded for
the structural damage caused in the fire. If she had been negligent in causing
the fire, perhaps by way of allowing an unattended pan of grease to cause the
fire, then she would in most cases be deemed to have been negligent and the
"renters" policy would respond for the subrogation papers the
insurance company has sent her. Clearly, the insurance company covering the
building feels there is some negligence on the part of the tenant by way of
"coming after her," as the article states. Even if she is not
negligent in the fire a renter's policy would DEFEND her in the claim.
Your statement of "You're right in believing that renters
insurance only would have covered your personal belongings" is not
correct and would lead one to believe that a "renter's policy" ONLY
covers personal belongings, which is certainly not the case. Liability and
defense coverages are some of the most valuable coverage provided in the
typical "renter's insurance" policy, known commonly as an HO-4
Tenants policy.
Your reply indicated that damage to the landlord's building
was not covered by a renter's policy. Actually, the industry-standard renter's
policy ("HO-4") does have coverage under the Section II Liability
provision for property damage to the property of others, if the insured
(renter) is legally liable. There is specific coverage for what the insurance
industry refers to as "fire legal liability." That is, if the tenant
causes fire damage to the landlord's building, the tenant's HO-4 renter's
policy will cover the fire damage, up to the Section II limit of liability,
usually $100,000.
Even if the landlord had insurance, that does not relieve the
tenant of responsibility. After the landlord's insurer pays the claim, the
insurer will seek recovery against any party which might have negligently
caused the damage (known as "subrogation"). If the tenant's
negligence caused the fire, the landlord's insurer will in all likelihood seek
recovery from the tenant (whether or not the tenant has insurance). However,
if the landlord has waived subrogation against the tenant, his insurer cannot
bring an action against the tenant.
It was also stated that a person isn't legally liable for
damage to property if they don't own it. That is ridiculous! If someone hits
your new car, would you expect that they aren't liable because they don't own
it?? On the contrary, you would expect the negligent party to pay for the
damage to your car, rather than your own insurance company. That's pretty much
how the landlord would feel.
First, a renter's policy (commonly called an "HO-4
Tenant's Form) does, indeed, cover damage to the occupied unit, typically up
to $100,000, under the Liability section of the policy. Normally, damage to
property in your care, custody or control is not covered, but an exception is
made for this and a few other situations.
In fact, when I have trained agents in the past, I often make
the point that the best candidate for a personal umbrella policy is a renter
or condo owner who can negligently burn down the building in which they
reside, along with the contents of others...not to mention the potential
liability for loss of life. It's the liability insurance in a renter's policy
that is of the greatest value, not the meager coverage typically provided on
personal belongings.
Second, with regard to the statement "According to
[anonymous company], the fact that you do not own the property means that you
are not legally liable for damage done to it. You should ask your landlord's
company to give you the rule in writing that allows them to come after you for
payment."...
I can't believe that a [anonymous company] representative made
this statement...most likely what he/she said was you usually cannot be held
liable for damage to property you OWN, not property you do not own. As far as
asking for the "rule" in writing that allows them to come after you,
you'll find that "rule" in every freshman law book in the
country...it's a fundamental legal principle that you have the right to
recover for damages negligently caused to you or your property.
So, the landlord's insurance company, under the right (by
common law or contract) of subrogation, has every legal recourse against the
tortfeasor as does the landlord. Most commercial property policies, though,
allow the landlord to waive this subrogation right...so, ultimately, it's up
to the landlord as to whether the insurer can pursue this claim. The way this
works in most cases is that the landlord's property insurer pays for the
damages, then subrogates for recovery from the negligent person's liability
insurer.
Copyright 2000 by the Independent Insurance Agents &
Brokers of America, Inc. Reprinted with permission.
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Top
10 Reasons to purchase the Rental Car CDW/LDW
To paraphrase Shakespeare, "To purchase the CDW or not to purchase the
CDW, that is the question." It has been debated for years whether or not
a person renting a vehicle should purchase the Collision (or Loss) Damage
waiver from the rental company. Our recommendation is that consumers, in
general, should purchase the CDW/LDW, at least for short-term rentals. Our
reasons are given below.
- Loss Valuation. The Personal Auto Policy (PAP) covers the lesser
of the "actual cash value" of the vehicle or the amount
"necessary" to repair or replace the damaged property. The
rental agreement may very well contractually obligate you to reimburse the
rental company for the "full value" of the vehicle. The
PAP also does not pay for any "betterment"
(increased value of new parts replacing old ones) of the vehicle, nor any
"diminution" of value (if market value of the vehicle
after repairs is less than that before the accident).
- Loss Settlement. As implied above, there may very well be
disagreement over the value of the vehicle or the amount charged for labor
and materials to repair it. Your auto policy's Appraisal clause may be
invoked with its accompanying costs. More importantly, the insurance
company has the right to "...inspect and appraise the damaged
property before its repair or disposal." However, the rental
company, unlike you, is not contractually obligated to the insurer...it
may choose to make the repairs immediately, potentially resulting in a
lack of PAP coverage because of failure to comply with this contractual
condition. In any case, purchase of the CDW usually allows the renter to
"walk away" without the headaches involved in adjusting an auto
claim.
- Loss Payment. The rental agreement may require immediate
reimbursement for damages, and it is customary practice for the rental
company to charge your credit card. This can create a significant debt,
"max" out the card's credit limit (perhaps shortening a vacation
or business trip). result in litigation, etc.
- Loss Damage Waivers (LDW). Rental agreements often make the
renter responsible for any loss in value beyond normal wear and tear,
regardless of the cause and regardless of fault. In order for your PAP to
respond, you must insure at least one vehicle for both collision and
other-than-collision (often called "comprehensive") coverage. If
not, your policy will not respond to rental car damage and loss of use
claims.
- Indirect Losses. You will most likely will be responsible for the
rental company's loss of rental income on the damage unit. Your policy has
limited coverage for these charges.
- Administrative Expenses. The rental contract may make the insured
liable for various "administrative" or loss-related expenses
such as towing (e.g., one insured was charges for a 230-mile tow),
appraisal, claims adjustment, storage, etc. Some of these expenses may not
be covered by the PAP.
- Other Insurance. The PAP says that it is excess over: (1) any
coverage provided by the owner of the auto, (2) any other applicable
physical damage insurance, and (3) any other source of recovery applicable
to the loss-travel policies, credit card coverages, etc. The potential
controversy over who pays what is obvious and can result in litigation. In
addition, keep in mind that many states have statutes, proprietary policy
forms, and/or case law precedents that may govern this and other rental
car exposures.
- Excluded Vehicles & Territories. The PAP normally does not
provide physical damage coverage for motorcycles, mopeds, motor homes, or
other vehicles that are not private passenger autos, pickups, vans, or
trailers. In addition, use of covered vehicles is limited to the U.S., its
territories and possessions, Puerto Rico, and Canada (the rental agreement
may also exclude operation outside a specific geographical area). If you
rent a trailer (U-Haul, camper trailer, etc.), coverage is limited to
$500.
- Exclude Uses & Drivers. The PAP may have limitations on use
of vehicles that are not otherwise excluded by the rental agreement CDW or
LDW. Also, the PAP may include an exclusionary endorsement for certain
drivers or may apply only to designated individuals - the CDW will
probably also only apply to certain individuals, but operators for which
no PAP coverage is available may be afforded protection under the rental
agreement by adding them as designated drivers.
- Additional and/or Future Costs. The pap will most certainly
include a deductible in the range of $100-$500 or more. In addition,
payment for damage to a rental car may result in a significant premium
increase (if not nonrenewal) via surcharges or loss of credits.
Although most CDW/LDW fees are considered outrageous, if not
unconscionable, we advise you to purchase the CDW/LDW for short-term
rentals. If anything, this will give you peace of mind while on vacation
or business, and it could save you from a lot of inconvenience and lost time
and money.
Other Tips:
 | When you rent a vehicle, ask for an advance copy of the rental agreement
in order to determine your contractual obligations for damage...a few
rental car companies post this information on their web sites. Here is a
listing of several national rental car company web sites:
|
In addition, if you will be traveling abroad, check out www.auto-europe.com
for information about driving requirements and rental car programs in Europe
and other countries around the world.
 | Be sure to inspect the rental vehicle for existing damage to the
interior and exterior and get their acknowledgement of such damage in
writing before leaving eh premises. |
 | Be sure to take proof of insurance with you on your trip. |
 | Carry an inexpensive disposable camera with you on your trop to document
existing damage or damage that may occur while using the vehicle. |
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Employer
Practices Liability Insurance (EPLI)
Even innocent employers go to court...
While million-dollar jury awards against large corporations make the
headlines, thousands of other small and medium-size businesses and
organizations are also experiencing legal challenges from employees. For
example, according to the 2003 Tillinghast D&O Survey, 91 percent of the
claims against non-profit participants were brought by employees, while only
24 percent of claims against for-profit companies with greater than 500
shareholders were brought by employees. Shareholders were the claimants in the
majority of claims against the latter group. Employers are aware of the
public's growing interest in filing suits. They're proactively seeking
risk-reducing solutions. Employment Practices Liability Insurance (EPLP) is
part of that solution.
The number of employment-related claims is rising primarily because of four
factors:
 | vaguely worded federal and state laws, leading to conflicting court
rulings |
 | heightened public awareness |
 | rapidly changing labor force demographics |
 | liability=broadening court decisions |
Allegations of employers committing employment-related wrongful acts
against employees are occurring at an increasing rate, causing businesses and
organizations to operate at a greater degree of financial risk. These six
landmark federal laws prohibit discrimination in the workplace, as well as
their state counterparts, which often impose stricter liability:
 | Equal Pay Act of 1963 |
 | civil Rights Acts of 1964 and 1991 (Title VII) |
 | Age Discrimination in Employment Act of 1967 (ADEA) |
 | Rehabilitation Act of 1973 |
 | Americans with Disabilities Act of 1990 (ADA) |
 | Family and Medical Leave Act of 1993 |
Public awareness has led to an increase in the number of employment-related
lawsuits. Approximately 80,000 federal discrimination charges are made each
year with the Equal Employment Opportunity Commission (EEOC). consider other
federal, state and local laws that may apply, and you can understand why
honest mistakes can lead to disastrous consequences.
Has your employee ever said or done something that was inappropriate,
misunderstood or that you would not have approved?
Employers can be held liable for the actions of the employees. Employment
laws and regulations are complex and constantly changing. It's a challenge for
your directors, managers, supervisors and employees to understand the ins and
outs of these laws and stay aware of new rulings and interpretations. It's
easy to make a mistake, and even the most diligent managers don't know what
all employees are doing at all times. EPLI may help protect you against the
financial consequences of employment-related lawsuits.
Who is insured?
The broad definition of insured entities and persons automatically
includes:
 | the insured entity
 | sole proprietorship
 | the individual owner |
 | the individual's spouse |
|
 | Partnership or joint venture
 | past and present
 | members |
 | partners |
|
 | spouses of members and partners |
|
 | limited liability company
 | past and present
 | members |
 | managers |
|
|
 | corporation or any other organization
 | past and present
 | directors |
 | officers |
 | stockholders |
|
|
|
 | past and present employees |
 | estates, heirs, legal representatives or assigns of deceased or
incompetent insured persons |
(This is not a policy. For a complete statement of the coverages and
exclusions, please see the policy contract.)
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