Team

How We Work

How We Work

Our reasons for becoming insurance professionals are deeply personal. We repeatedly saw friends and family struggling to find the coverage they needed. We are confident that with our understanding of the insurance space, we can help people better prepare for the future. After years in the business, we have developed a reputation for educating individuals in an easy-to-understand manner, so they can easily grasp personal insurance concepts. Above all else, we feel a commitment to our community.

Our team approach adds perspective and provides increased benefits to our clients.

Meet Our Team

Andrew Ricklefs

Commercial Account Executive

515-232-7060

andrew@knapptedesco.com

Andrew began at Knapp Tedesco in 2015 after spending 14 years working as a commercial lines underwriter in the insurance industry. He has been an Ames resident since 1997 and is very active in the community serving on various boards...
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Becky Inman

Accounting & Administrative Support

515-232-7060

becky@knapptedesco.com

Becky works in our accounting and administrative support department and has been with Knapp Tedesco Insurance since 2005.
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Cat Campbell

Personal Lines Account Manager

515-232-7060

cat@knapptedesco.com

Cat is a Personal Lines Account Manager. She is a Certified Insurance Service Representative and a Certified Insurance Counselor. Cat has been with Knapp Tedesco Insurance since 2000.
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Cerissa Fultz

Commercial Lines Account Manager

515-232-7060

Cerissa@knapptedesco.com

Cerissa is a Commercial Lines Account Manager. She holds the designation of Certified Insurance Counselor. Cerissa has been with Knapp Tedesco Insurance since 2005.
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Heather Myers

Personal Lines Account Manager

515-232-7060

heather@knapptedesco.com

Heather Myers joined Knapp Tedesco in 2021 and has been working in the insurance industry since 2017. She brings a wealth of knowledge to her Personal Insurance clients and enjoys building relationships while serving their insurance...

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Jared Gescheidler

Account Executive

515-298-5418

jared@knapptedesco.com

A native of the Ames area, Jared graduated from Gilbert High School in 2015. He then moved on to Iowa State University where he plated football for the Cyclones prior to graduation in 2015.
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John Worley

Employee Benefits Account Manager

515-232-7060

john@knapptedesco.com

John is an Account Manager in our Employee Benefits Department. He is a graduate of Iowa State University and joined Knapp Tedesco in 2021. He is interested in all things Iowa State University related and enjoys living and working in...

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Jolene Randall

Employee Benefits Account Executive

515-232-7060

jolene@knapptedesco.com

Jolene writes group health, individual health, life, and employee benefits insurance. Jolene is a graduate of Iowa State University and has been with Knapp Tedesco Insurance since 1983.

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Sharon Katuin

Administrative Support & Customer Service

515-232-7060

sharon@knapptedesco.com

Sharon works in our accounting and administrative support department and has been with Knapp Tedesco Insurance since 2008.

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Steve Goodhue

President & Owner

515-232-7060

steve@knapptedesco.com

Steve purchased the agency in 2012 after a successful background in the banking industry. Steve is very active in the Ames community serving on several boards and committees. Steve works with all lines of insurance focusing on helping...
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Susan Hoshor

Commercial Lines Account Manager

515-232-7060

susan@knapptedesco.com

Susan is a Commercial Account Manager. She earned her Certified Insurance Counselor designation in 2004. Susan has worked in the insurance industry since 1984 and has been with Knapp Tedesco Insurance since 1994.
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